To cancel your booking, simply send us an email to contact@bangkokdaytrip.com and insert the word ‘CANCEL’ in the subject line. The email must include the following details:
1. Booking reference ID number
2. Email address used for the booking
3. First and family name used for the booking
4. Date of tour
Minimum 25 hours prior | Full refund less 5% bank fee |
Less than 24 hours | 25% cancellation fee |
No-show | No refund |
Minimum 3 days prior | Full refund less 5% bank fee |
Less than 3 days | 50% cancellation fee |
No-show | No refund |
The agent must notify the tour operator of cancellations and reductions as early as possible. Every hotel will have a different policy but the following general rule can be applied as an approximate guideline.
1 May – 31 Oct | 3 days prior to arrival |
1 Nov – 15 Dec | 21 to 30 days prior to arrival |
16 Dec – 20 Jan | 45 to 60 days prior to arrival |
21 Jan – 30 Apr | 21 to 30 days prior to arrival |
We will notify you of cancellation policy each and every confirmation of a booking so that there is no misunderstandings.